Management Training Programs, ISO/IEC 17025: 2005 Quality Management and Training
By W. Mark Dale and Wendy S. Becker
ISO/IEC 17025: 2005 Accreditation preparation and implementation (2 days)
- BDC provides ISO/IEC 17025: 2005 customized training and implementation programs targeted for efficient and effective accreditation.
- BDC awareness training for line staff, 1st and 2nd line supervision and management is integrated to your core competencies, products and services.
- BDC instruction provides “Line by Line” explanation of the ISO/IEC 17025: 2005 and relationships to your Policies, Procedures, Instructions and Documents.
- All requirements of ISO/IEC 1702: 2005 are applied generically or training can be customized for all organizations, regardless of type, size and product provided.
Quality Performance measure tools (2 days)
- BDC provides Excel™ tools to measure manage and monitor quality of your test results.
- Pareto diagrams, Control Charts and Cause Effect diagrams are used to collect and manage data that will directly impact the quality of your test results.
- Corrective and Preventive Actions: BDC will work with your staff using your data to build Quality Management System corrective action and preventive action data analyses for continuous improvement of accuracy, precision, timeliness and overall quality of test results.
- BDC will work with your staff to design and develop Key Ratios to manage and monitor Quality Management System efficiency and effectiveness. Key ratios are used to standardize, monitor, bench mark and identify best practices.
- Tools to monitor areas of high risk / variation and strive for continuous Quality Management System improvements.
Writing of Policies, Procedures and Instructions (2 days)
BDC provides support for writing on Policies, Procedures, Instructions and Documents critical for successful ISO:IEC 17025: 2005 implementation. Clearly written and concise documents with explicit satisfactory outcomes for all tasks are essential for ISO:IEC 17025: 2005 accreditation.
Gap analyses and Internal Auditor training (4 days)
- BDC will provide total Gap Analyses and Internal Auditor Training. Trained and competent internal auditors are critical to provide compliance and readiness for the ISO:IEC 17025: 2005 accreditation inspection. (2 days)
- Mock audits within your laboratory are customized to increase competencies of your internal auditors and further familiarize you staff to the ISO:IEC 17025: 2005 standard. (2 days)